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Author:
Frederick F. Reichheld
[
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]
Page 1 of 1
Title
Authors/Editors
Publisher
Type
Copies
The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
Edition
:
Revised ed.
Year
:
2001
ISBN
:
1578516870
ISBN 13
:
9781578516872
Frederick F. Reichheld
Thomas Teal
Harvard Business Review Press
Books
1